Please read our Terms & Conditions, which set out our full fee, payment and cancellation policies.
***Important changes 1st November 2026
Your care will always come first, we continue to be a mixed billing clinic
At Mount Barker & Balhannah Medical Clinics, we’re committed to providing the highest standard of care for you and your family.
Recent Medicare incentive changes unfortunately still don’t cover the true cost of delivering that care — including the time, expertise, and quality services our patients deserve.
To continue offering longer appointments, experienced doctors, and a fully supported clinical team, we’ll be introducing an updated fee structure from 1 November 2026.
We know any change to fees can raise questions, and we’re here to help.
Please feel free to speak with our friendly reception team if you’d like to understand how this affects you — we’ll happily guide you through the details.
Thank you for your understanding and for trusting us with your care.
Our standard gap is $65.00, with a reduced gap of $40 for Health Care card holders.
**Bulk billing is strictly reserved for children under 10 years old and patients with a valid Pensioner Concession Card for eligible Medicare items, unless the Business or treating practitioner agrees otherwise.
Independent doctors and specialists practising from the clinics may set their own fees. Some practitioners may charge higher rates or choose not to bulk bill. Concession discounts may not apply to specific procedures, services or specialised practitioners
Standard consult fee is $110.05, with a gap of $65.00 and Medicare rebate of $45.05
Longer consult over 20 mins fee is $177.10 - $197.55, with a gap of $90.00 - $110.00 and Medicare rebate of $87.10
We require the full payment for your consultation at the time of the appointment.
Mount Barker and Balhannah Medical Clinics are a mixed billing practice. All bulk-billing is at doctor’s discretion, and one doctor bulk billing does not guarantee that another doctor will.
Phone consultations incur standard billing fees. Credit card details must be provided via HotDoc or the secure SMS link sent by our administration team. A pre-authorisation hold will be placed on your card 5 days prior to your appointment, with payment processed upon completion of the consultation. Please note that your appointment cannot proceed unless your card details are provided.
General Fees Information
Phone consults
A pre-authorisation hold will be placed on your card 5 days prior to your appointment, with payment processed upon completion of the consultation.
Newborns with no Medicare details
Are required to pay the full amount until Medicare details are received.
External Clinic appointments
A pre-authorisation hold will be placed on your card 5 days prior to your appointment, with payment processed upon completion of the consultation.
Missed Appointments and Late Cancellations
If you are unable to attend, please call practice reception no less than 2 hours prior to your appointment. Late cancellations may also attract fees at the doctor’s discretion.
Overdue accounts and debt recovery costs
11.1. Where an account remains unpaid for 90 days, the Business may commence debt recovery procedures.
11.2. The Business may apply an administrative fee to the outstanding balance to cover additional billing and administrative costs.
11.3. The Customer agrees to pay all reasonable costs incurred by the Business in recovering overdue amounts, including debt collection commission, field agent expenses and solicitor-client legal costs, where permitted by law.
FINANCIAL HARDSHIP
If you are experiencing financial hardship, please speak to our reception staff about alternative arrangements.
Table Of Fees
| Bulk Bill |
| Doctors reserve the right to charge a private fee for complex consultations or complex patients, including during standard consults, care plans, and health assessments. Fees will be discussed with you prior to your consultation where applicable. |
| Pensioner Concession Card Holder |
| Children 9 years and under (depending on doctor) |
| Weekends |
| No bulk billing - private fees apply as below |
Consultations Monday to Friday 10 Years and Over
| Name | Fee To Be Paid | Medicare Rebate | Out Of Pocket Rate |
|---|---|---|---|
| Short Consultation - Level A (F2F or phone) | $50.55 | $20.55 | $30.00 |
| Standard Consultation - Level B (F2F or phone) | $110.05 | $45.05 | $65.00 |
| Long Consultation - Level C over 20 mins (F2F only) | $177.10 | $87.10 | $90.00 |
| Mental Health Consultation | $65.00 gap + Medicare rebate | $65.00 |
Consultations Monday to Friday Health Care Card Holders
| Name | Fee To Be Paid | Medicare Rebate | Out Of Pocket Rate |
|---|---|---|---|
| Short Consultation - Level A (F2F or phone) | $50.55 | $20.55 | $30.00 |
| Standard Consultation - Level B (F2F or phone) | $85.05 | $45.05 | $40.00 |
| Long Consultation - Level C (F2F only) | $127.10 | $87.10 | $40.00 |
| Mental Health Consult | $65.00 gap + Medicare rebate | $65.00 |
Specialty Consultations
| Name | Fee To Be Paid | Medicare Rebate | Out Of Pocket Rate |
|---|---|---|---|
| Obstetric Consultations | $90.00 - $110.00 + Medicare rebate | $0 | $90.00 - $100.00 |
| Mirena/IUD Insertion | $150.00 + Medicare rebate | $0 | $150.00 |
| Hormone Implant | $90.00 + Medicare rebate | $90.00 | |
| Skin Cancer | $110.00 + Medicare rebate $85.00 + Medicare rebate Healthcare and Pension card Holders |
$110.00 or $85.00 for Healthcare and Pension card Holders |
|
| Iron Infusion | $200.00 + Medicare rebate | $0 | $200.00 |
| Lifestyle Medicine | $110.00 + Medicare Rebate | $110.00 |
We have always prided ourselves on providing a high level of care for all patients. Over the past 10 years, there has been a significant increase in the cost of running a quality general practice. During this time, the Federal Government has only provided very small increases to the Medicare rebate. This has meant that the Medicare rebate is now inadequate and no longer covers the full cost of a GP consultation.